Before bringing in for repair
Back up your device, either with iCloud or iTunes
Disable Find My iPhone - Instructions can be found here
Bring any chargers and accessories that may be part of the issue
Service Pricing* - Canada
The following prices are for Apple repair service. All prices are in Canadian dollars (CAD) and are subject to tax. Pricing and terms might vary at other service providers.
Your iPhone service might be covered by warranty, or consumer law. These prices are for out-of-warranty service. We'll test your product to determine the final service fee.
See Apple Repair Terms and Conditions
In-Store Screen Replacement Service
|iPhone Xs Max||$439|
|iPhone 8 Plus||$229|
|iPhone 7 Plus||$229|
|iPhone 6s Plus||$229|
*With AppleCare+ $39
For in-store screen replacement services, we will notify you once a part becomes available. Once a part becomes available, we will schedule a time to have your screen replaced.
Mail-In Screen Replacement Service
|iPhone 6 Plus||$205|
*With AppleCare+ $39
If Apple determines the display can be replaced, the repair will be performed and the cost to you will be $179 - $439 depending on the model. If for any reason the screen cannot be replaced, Apple will send us a requote to replace the whole phone. In that case, you will have the option to accept or reject the requote.
Your iPhone will be returned here, usually within five (5) to nine (9) days, and we’ll notify you when it's ready for pick-up. Also, you will be able to check the status of your repair at any time by visiting Apple's Repair Status page and entering your Repair ID number.
While your device is out for repair, in some cases, we may be able to offer a loaner phone while your device is sent in for repair. Please check with your service provider for details.
iPhone Replacement Costs
|Model||Out of Warranty Fee|
|iPhone Xs Max||$789|
|iPhone X, iPhone Xs||$729|
|iPhone 8 Plus||$529|
|iPhone 8, iPhone 7 Plus||$459|
|iPhone 6s Plus, iPhone 6 Plus||$439|
|iPhone 6s, iPhone 6||$399|
*With AppleCare+ $129
iPhone Battery Replacement Costs
|Battery Service||Out of Warranty|
|iPhone Xs, iPhone Xs Max, iPhone XR||$99|
|iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X||$45*|
|All other eligible models||$109|
*Through December 31, 2018, the out-of-warranty battery service fee is CA$45 for all eligible iPhone 6 or later models. Battery service at CA$45 may be limited to one repair per iPhone. After December 31, 2018, the fee will change to CA$75 for all these products except iPhone X, which will change to CA$99.
We will first test your device to determine if a battery replacement is required. Accidental damage to the phone must be addressed before battery replacement can be performed. For same-day battery service, please give us a call to schedule a time, as same-day service may be limited to specific times.
Your iPhone might need other repairs, such as the Home button, the rear camera, or liquid damage. You might be able to use an incident of AppleCare+ accidental damage coverage for these repairs. Repair estimation will be provided for out of warranty repairs for replaceable parts within your iPhone.
Not all issues are repairable. If your iPhone has catastrophic damage from an accident or it’s inoperable after unauthorized modifications, you might need to buy a replacement.
|Service||Diagnostics Fee (Out of Warranty)|
|Software Restore / Update||$15|
|Backup and Transfer Service||$25|
|Hardware Diagnostics (Open Device)||$40|
** Diagnostics Fees will only apply to issues resolved during diagnostics or on declined repair quotes.
Your replacement iPhone will be new, or equivalent to new. If your original iPhone was damaged by accident or abuse, service might not be available.
*Service Pricing is for reference only and may be subject to change without notice. In the instance a discrepancy in pricing occurs, the value given at the time of repair estimation will be considered correct.
Beware Counterfeit Parts
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.
Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.