
Make A Reservation For AirPods (2nd Generation) - Hardware Repair
When your device is no longer working, we are here to help. Make a reservation with us through Apple for service of your Apple product.
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Getting your device ready for service
Before having your device serviced, you need to do these 3 things:
2. Have your Apple ID password ready. For some repairs, you'll need your Apple ID password to erase your device and turn off Find My iPhone.
3. If your iPhone needs battery service, have the battery percentage at 30% or less when you bring it in, if possible.