AirPods Max - Hardware Repair

Replace a lost AirPod

Did you lose an AirPod or your Charging Case? You can buy a replacement for a left or right AirPod or the Charging Case. Your replacement will be new. 

AppleCare+ for Headphones does not cover lost or stolen AirPods.

Damaged AirPods

If one or both of your AirPods or Charging Case need replacement because of physical damage, you can replace each damaged item for an out-of-warranty fee.

If you have AppleCare+ for Headphones, you’ll pay only an AppleCare+ service fee per incident.

Battery service

The Apple Limited Warranty covers a defective battery, but it doesn’t cover wear from normal use.

If your battery has a manufacturing issue and it's covered by our warranty, AppleCare+, or consumer law, we'll service it for no additional cost. If your battery issue isn't covered, we offer battery service for a fee.

If you have AppleCare+ for Headphones, it offers replacement coverage if your AirPod or Charging Case battery holds less than 80 percent of its original capacity.

AppleCare+ Service Fees