Accidental damage isn't covered by Apple’s Limited Warranty or AppleCare Protection Plan for AppleTV. Apple’s warranty is in addition to your existing consumer law rights.
If your AppleTV gets damaged, you have the option to replace your AppleTV for a fee.
There is the possibility that we may need to mail your device in to Apple's repair depot for service depending on diagnostics results. Repair turnaround time may take up to 10 days.
Before bringing in for repair
- You will need to know your AppleID and Password
- Bring any chargers and accessories that may be part of the issue
Payment & Security
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