Get your AirPods back working the way they should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple certified and backed by Apple.
Explore the service options listed below to obtain a repair quote
AirPods Repair FAQ
What does my Apple Limited Warranty or AppleCare+ cover?
The Apple Limited Warranty covers your AirPods and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, or cases.
Our warranty is in addition to rights provided by consumer law.
Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country.
If your situation isn’t covered, you’ll pay a fee. If the issue with your iPhone is ineligible for service, you might pay the full replacement value.
What is the guarantee?
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
How long will it take for repair?
While we aim to resolve most issues same-day, some repairs may take longer. If we need to order a part for your repair, you can expect your device to be ready for pickup within 5 to 7 business days.
Delays beyond our control can occur, and the above estimates are not guaranteed, but provided as an estimated repair turnaround time.
Do I need an appointment?
You may stop by during walk-in hours (Listed at the bottom of our website), or make a reservation with us.