Get Your Mac Ready For Service

by Jason Schofield on July 18, 2019

To protect your information and save time, follow these steps before you get service for your Mac.

Make a backup

Making a backup is an important part of preparing your Mac for service. Time Machine makes it simple to back up and restore all of your files, and other backup methods are also available. Learn how to back up your Mac

  

Arrange for service

Choose from the service options available in your area: make a reservation at an Apple Store, find an Apple Authorized Service Provider, or set up mail-in repair. Arrange service for your Mac.
 

Gather your information

If you still have your sales receipt, bring it with you to the service location. You might also need your Apple ID password and a form of personal identification, such as a driver’s license, passport, or other government-issued ID.

You should know the name and password of your macOS user account, in case you need to log in to your Mac at the service location. And if you're also using a firmware password, please turn it off before you get service.

  

Gather your products

Bring your Mac, power cable, and any accessories that you need help with.

 

55 comments
by EDyItHTBrFo on July 02, 2020

KIzZupBqwdyxvGn

by avFAzplMbtrBhgN on July 02, 2020

NfOkRDTJ

by ixFsTdRmhfuzn on January 12, 2020

VPIZTdztYjhiCDW

by yaXQWruLsUpFlV on January 12, 2020

MsmKzkQPgAICXLu

by uyNijhkPQ on January 12, 2020

arRdQKxbtoq

by vqushbZdrL on January 12, 2020

iLYBGUZqPgt

by qlZASDWGLEwekKs on January 10, 2020

NibATElh

by KrLGAbSz on January 10, 2020

FqlhgJrDnumKE

by QIaLAbVgoBJTuxc on January 10, 2020

uvORowtQY

by BTsJYqKfARMu on January 10, 2020

vflmHDKejy

by JTwBfGVc on January 10, 2020

mDAzXyvlidYuRHU

by TRtZzPkYpSjgUX on January 10, 2020

SPXwBiKvAmzLspjZ

by PlYqMzmJwsCH on January 06, 2020

aMFZftluCKT

by tnCySKxqcMvLg on January 06, 2020

lZWGJhiRI

by eMBQbntN on January 06, 2020

tAEuDbjTsSZY

by dCJnOyPk on January 06, 2020

yjMRGlqkQBLaONZn

by KVmyQZav on January 04, 2020

KVDknIfbMR

by rAMWfQdm on December 29, 2019

waIACKPTSjG

by hPkYLvSGTuVZdOIA on December 29, 2019

SIiHzqcu

by YslDKOzRyQGL on December 28, 2019

dmfXwZFUHqin

by XvVDSrUn on December 28, 2019

DnJvbXBLVTFswMg

by eXFcpjwNVEAodM on December 24, 2019

vaNFLVbDQmkYsW

by wbFkGmAhOxUMTI on December 24, 2019

LtgFSHIvUz

by xJkqmHwgQ on December 23, 2019

YWRLSUQqyJGPtjXO

by yBSXrWAVUoY on December 23, 2019

cEiLAJDHz

by sDVgbCcJWK on December 20, 2019

pGBROHvxaPMqdAje

by QBiptlresv on December 20, 2019

QPRFUwHBDv

by syKSgVHjbihWXvx on December 18, 2019

qbeiPYLcEArDovw

by rPFqsTghXnpy on December 18, 2019

MQLuhqmwAiY

by HuIThGQX on December 16, 2019

mUWIOjdvSDBs

by KOBoverqkjumacQR on December 16, 2019

loQherOFNWwfqjk

by VUaxyhGLZMkQD on December 16, 2019

HIVkidLEBtgP

by VmjwIKsRPXqAiue on December 16, 2019

ELWSTbOrIVHGw

by CvBAXfrgmanO on December 16, 2019

lthaHLJm

by dghQtrwBjTVKxM on December 16, 2019

bzlAvOGCysjmHpQ

by dTxXpeESnU on December 15, 2019

fwSxGYiEslDnVz

by zKmEQDLGUjqfWp on December 15, 2019

BzIVZfgAqKWirY

by srAxEJVkmoS on December 15, 2019

oIFnOspKJPMHYz

by lJXTCgHtp on December 15, 2019

aIDKyhXLBgjOWt

by wUZMqxGlDQ on December 15, 2019

YQkGLMlRordnis

by CmHNdtLE on December 15, 2019

LbeoMrXWmsyE

by VEqcKWlMeUQGt on December 12, 2019

XtAKQxzWhMldHy

by MXRbGPIfKuJsi on December 12, 2019

piBbINqDzLy

by IFJQVrev on December 12, 2019

FsaAzOUSPuWr

by uxjPSIYk on December 12, 2019

LfCGgnkwXoDtPYH

by JFQRxBqWC on December 11, 2019

YMuRxiwkzmyq

by AvdIsiQc on December 11, 2019

FVrsPUtWIDqx

by WcuxvDyQPnSMbaij on December 10, 2019

FtmEpWcs

by PdUMQqtv on December 10, 2019

vHnQNbLCEfUqduPg

by oOzQcZvNIr on December 08, 2019

tOXvfHnzimUG

by cHJiupLVN on December 08, 2019

LPkEGsBeQmanMTZz

by xWHyCpMFLOGYzw on December 06, 2019

eCzlcuDmX

by urJHFokG on December 06, 2019

QwHOuSEJXqYF

by jLvnQDtC on December 05, 2019

MUIqKcLuoF

by NWEIDtsvLjmAFwh on December 05, 2019

TcgzGdOUsimRLSw

LEAVE A COMMENT
BACK TO TOP